Cargo & packaging
Describe the goods accurately, including materials and intended use. Provide package counts, gross weight, dimensions and total volume. Declare batteries, liquids, dangerous goods and temperature requirements.
Better details.
A clearer freight plan.
Use this checklist before requesting a quotation. Your coordinator will confirm the documents and responsibilities that apply to the actual route.
Route & timing
Provide collection and delivery countries, cities and postcodes; cargo-ready date; arrival requirements; loading equipment and access restrictions. Identify which legs you want included.
Commercial documents
Prepare the commercial invoice and packing list. Record seller, buyer, goods description, quantity, value, currency and country of origin. Upload documents through your private shipment status page after submitting an enquiry.
Responsibilities & trade terms
Record the agreed Incoterm and named place if known. Confirm who is the importer/exporter, who arranges customs representation, and who pays freight, duties, taxes and destination charges.
Quote & payment
Check scope, validity, transit assumptions, exclusions, currency and payment terms. Ask about storage, demurrage, detention and cargo insurance. No booking is created by an enquiry alone.
Movement & delivery
Confirm carrier acceptance and document readiness before release. Follow coordinator updates and keep proof of delivery and any exception records with the shipment.
Your documents and updates in one place
After an enquiry, use your shipment reference and private code to view reviewed preparation documents, coordinator updates and next actions. Delay updates distinguish what is confirmed, the recovery action and when to expect further information.
Open shipment workspace